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Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use an epochewin account — from how you fund your wallet with PayPal, Venmo, or Play+ to how withdrawals are processed and what happens if something goes wrong.

Applies to all US-eligible accountsCovers PayPal, Venmo, Play+ paymentsState eligibility requiredAccount activity governed hereContact support with questions
epochewin Terms and Conditions That Cover Your Account
HOW WE HANDLE YOUR DATA

Account Security and Your Rights

Data Retention Policy We retain your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a summary of stored data through the Help Center.
Cookie and Tracking Use We use session and analytics cookies to keep your account secure and to understand how the platform performs. You can adjust cookie preferences in your browser settings at any time.
Payment Account Security Linked PayPal and Venmo accounts are verified against your registered profile. We never store full card numbers; Play+ prepaid card tokens are handled through encrypted payment rails.
Requesting Changes or Closure To update personal information or request account closure, contact support through live chat or email. Balance withdrawals back to your verified payment method are processed after identity confirmation.
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat icon from any page in your account dashboard. Our support team handles terms questions, account holds, and payout disputes directly through this channel.
Email Support Send detailed policy questions or document requests to our support email. We aim to respond within one business day for account and terms-related inquiries.
Account Help Center Browse the Help Center from the account menu for answers on verification steps, payment method rules, and how term updates are communicated to active accounts.

Frequently Asked Terms and Conditions Questions

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to data requests.

Yes. These terms apply wherever your account is active, but state law takes precedence. If your state imposes additional requirements, those layer on top of what is written here.

We notify active account holders of material changes by email and via an in-app notice. Continued use after the effective date means you accept the updated terms.

Any eligible balance is returned to the verified payment method on file — PayPal, Venmo, or Play+ — after identity confirmation is complete and no disputes are pending.

Submit a data request through the Help Center or via email to support. We aim to provide a summary of stored account data within the timeframe required by applicable law.

You may be asked to upload a government-issued ID and confirm that the PayPal or Venmo account you are withdrawing to matches the name on your epochewin profile.

Tax obligations on winnings are your responsibility under federal and state law. epochewin does not withhold taxes on payouts, and we do not provide tax advice.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.